Terms and Conditions.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TruVu Beauty. The collective work includes works that are licensed to TruVu Beauty Copyright 2024, TruVu Beauty ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TruVu Beautyor purchasing TruVu Beauty products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TruVu Beauty or to purchase TruVu Beauty products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TruVu Beauty. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of TruVu Beauty used in the site are trademarks or registered trademarks of TruVu Beauty.

Warranty Disclaimer
This site and the materials and products on this site are included with manufacturer warranties. To the fullest extent permissible pursuant to applicable law, TruVu Beauty disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TruVu Beauty does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TruVu Beauty does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
TruVu Beauty shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TruVu Beauty has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a TruVu Beauty product is mistakenly listed at an incorrect price, TruVu Beauty reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TruVu Beauty reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TruVu Beauty shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TruVu Beauty without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
TruVu Beauty may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TruVu Beauty.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TruVu Beauty products) shall be in the state or federal courts located in Houston, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TruVu Beauty products) must be commenced within one (1) year after the claim or cause of action arises. TruVu Beauty’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TruVu Beautymay assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TruVu Beauty or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TruVu Beauty does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TruVu Beauty is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However TruVu Beauty reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TruVu Beauty in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless TruVu Beauty, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, TruVu Beauty may link to sites operated by third parties. However, even if the third party is affiliated with TruVu Beauty, TruVu Beauty has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TruVu Beauty. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TruVu Beauty seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 Authorization/Consent for Care/Service

The patient or representative signing below has been informed of the product options available to them. The patient further authorizes TruVu Beauty under the direction of the patient’s prescribing physician, to provide products and services.

 Assignment of Benefits/Authorization for Payment

I authorize TruVu Beauty to file insurance claims with my insurance carrier for the products and services furnished by TruVu Beauty. All benefits and payments must be made directly to TruVu Beauty for any TruVu Beauty furnished products. TruVu Beauty will seek such benefits and payments on the patient’s behalf. It is understood that, as a courtesy, TruVu Beauty will bill payers and insurer(s) providing coverage. The patient is responsible for providing all necessary information and for making sure all certification and enrollment requirements are fulfilled. Any changes in insurance coverage must be reported to TruVu Beauty within 10 days of the change.

 Release of Information

The patient or representative requests and authorizes TruVu Beauty, the prescribing physician, hospital, and any other holder of information relevant to service or equipment provided by TruVu Beauty, to release information upon request, to TruVu Beauty, any payer source, physician, or any other medical personnel or agency involved with service. The patient also authorizes TruVu Beauty to review medical history and payer information for the purpose of providing products.

 Financial Responsibility, Arrangements, and Health Insurance

All payment and all sums that may become due for the services or products provided are due at the time services are rendered unless payment arrangements have been approved in advance by TruVu Beauty staff. These sums include, but are not limited to, all deductibles, co-payments, out-of-pocket requirements, and non-covered services. If for any reason and to any extent, TruVu Beauty does not receive payment from the patient’s payer source because the patient is no longer eligible for coverage or because the service or product is not covered, the patient’s balance will be due in full, within 30 days of receipt of invoice. TruVu Beauty accepts cash, checks, & most major credit cards. Payments by check may be converted into electronic fund transfers and funds may be debited from your account as soon as the same day payment is received.

All patient owed charges not paid within 30 days of billing date shall be assessed late charges and are subject to legally allowable interest charges. In such an event, the patient will be liable for all charges, including collection costs and all attorneys’ fees, as applicable. Balances older than 90 days may be subject to additional collection fees and interest charges of 1.5% per month. We realize that temporary financial problems may affect timely payment to your account. If such problems do arise, we encourage you to contact us promptly for assistance in the management of your account. I understand, and consent to TruVu Beauty sending me email or text reminders of any balance I owe.

 I understand if I have an unpaid balance to TruVu Beauty and do not make satisfactory payment arrangements, my account may be placed with an external collection agency.

In order for TruVu Beauty or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that TruVu Beauty and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide. I understand the methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

Furthermore, I consent to the designated external collection agency to share personal contact and account related information with third party vendors to communicate account related information via telephone, text, e-mail, and mail notification. Lastly, the signature furnished below shall suffice for all insurance forms on a continuing basis.

Financial Assistance

For patients with financial need, we offer extended payment plans or financial assistance programs. Please ask to speak with one of our Patient Care Specialists to discuss your options.

 Scope of Services

TruVu Beauty has the following services available for patients: cranial prosthesis and medical wigs.

 Financial Responsibility for Non-Covered Items

By accepting these Terms and Conditions, the patient agrees that if the patient’s insurance does not cover all items ordered, even if the item is one that the patient or the healthcare provider has good reason to think is necessary, TruVu Beauty will not charge the insurance company and the patient will have financial responsibility for payment for the non-covered item(s). The patient also agrees that TruVu Beauty has offered alternative covered items (if any) and the cost of the non-covered item, and that the patient has then accepted financial responsibility for the non-covered item.

 Returned Goods

Due to Federal and State Pharmacy Regulations ancillary items prescribed cannot be re-dispensed and cannot be returned for credit. Sale items cannot be returned.

 Consent for Contact

By signing and submitting this form, the patient or representative consents to receive phone calls, texts, e-mails, and pre-recorded messages from TruVu Beauty or any of its subsidiaries regarding TruVu Beauty products and services, at the phone number(s) or email address provided; including wireless number if provided. These calls may be generated using an automated technology and normal carrier charges may apply. Please be aware that most standard email is not a secure means of communication and your protected health information that may be contained in our emails to you will not be encrypted. This means that there is risk that your protected health information in the emails could be intercepted and read by, or disclosed to, unauthorized third parties. Use of alternative and more secure methods of communication with us, such as telephone, fax or the U.S. Postal Service are available to you. If you do not wish to accept the risks associated with non-secure unencrypted email communications from us containing your protected health information, please indicate that you do not wish to receive such emails from us by contacting us at 254-358-9074. If you agree to receive information from TruVu Beauty via email or text, you agree to accept the security and privacy risks of this type of communication. I agree that if I consent to SMS notifications regarding my order, text alerts will be sent to the number I provide. I understand that anyone with access to the mobile phone or carrier account associated with the number I have provided will be able to see this information.

 Communication with Minors

We are committed to protecting the privacy of children. TruVu Beauty's websites and ordering ability are not directed at users under the age of 18. If you are under the age of 18, you are not permitted to register with TruVu Beauty, submit personal information, or place orders.

Acknowledgements

 My signature on the Intake Form indicates that I understand and accept the content on this form.

I also understand that I have a right to revoke this authorization by providing written notice to TruVu Beauty. However, this authorization may not be revoked if TruVu Beauty, its employees, or agents have taken action on this authorization prior to receiving my written notice. Moreover, I understand that I have a right to have a copy of this authorization. I further understand that this authorization is voluntary and that I may refuse to sign this authorization. My refusal to sign will not affect my eligibility for benefits or enrollment or payment for or coverage of services.

Note: If the patient is physically or mentally unable to sign, a representative may sign on the patient’s behalf. In addition, the representative’s signature, date signed, representative's name (print), address, relationship to the patient and reason why the patient cannot sign must be listed.